Emily will be providing a brief overview on experience maps and how to use them, followed by the joint development of a donor experience map based on the group’s knowledge.
Emily’s approach in this area is based on her background working in nonprofit management and industrial design. In the private and nonprofit sectors, she has helped design user-focused campaigns on everything from bicycle safety and light-rail advocacy to community chambers. She has a bachelor’s degree in industrial design from the University of Illinois at Urbana-Champaign. Emily serves on the board of the Association of Consultants to Nonprofits, where she helps lead the organization’s outreach to Chicago-area organizations. She is also active in the Chicago neighborhood where she lives with her family, including serving as a parent representative working with Chicago Public Schools.
The Donor Participation Project (DPP) convenes fundraising professionals who are concerned about the nationwide decline in donor participation (20 million US households lost between 2000-2016).
We believe this can be solved by changing our fundraising practices and want to learn from peers who are moving the participation needle.
Discuss this Topic and Learn with Emily Taylor During our April 14 Lunch Analysis
- This event will take place over Zoom.
- The session will be recorded and accessible post-event for DPP members only.
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